All orders are posted 1st class Royal Mail.
Royal Mail UK and Europe - 3-5 working days
Royal Mail International - 5-7 working days
£4.44 UK shipping rate for all items
£20 International shipping rate for all items
Orders under £25 will not receive tracking no.
Due to the very personal nature of the products, we are unable to offer a goodwill returns service. However, an item may be returned if you have received it from us damaged. In this case, please send an image of the damaged crystal to firstname.lastname@example.org.
Then please return the package to us using the original packaging accompanied by a valid proof of purchase and we will offer you an exchange (subject to stock availability) or a full refund. Please note that you remain responsible for returns postage.